Effective Date: February 25, 2024
At NationalHardware.com, located in California, we are committed to complying with all applicable local, state, and federal consumer protection laws, including those specific to California, to ensure that our business practices are fair, transparent, and respectful of your rights as a consumer. We strive to provide high-quality products and services while adhering to industry standards and legal requirements to protect your interests.
1. Consumer Rights Protection
We respect and protect your rights as a consumer, which include but are not limited to the right to clear information about our products, accurate pricing, and safe shopping experiences. We aim to provide you with all the necessary details to make informed purchasing decisions, including product specifications, pricing, return policies, and shipping details.
2. Compliance with Laws
NationalHardware.com is based in California and targets California customers. We comply with all applicable local, state, and federal consumer protection laws, including the California Consumer Privacy Act (CCPA) and other regulations governing product safety, advertising, pricing, and consumer rights.
3. Accurate Pricing and Information
We make every effort to ensure that the information displayed on our website is accurate and up to date. However, prices, product details, and availability are subject to change without notice. If you notice any discrepancies, please feel free to contact us, and we will address any concerns as quickly as possible.
4. Fair Advertising and Marketing Practices
We are committed to transparent and truthful marketing practices. Any promotions, discounts, or advertisements on our website will clearly state the terms and conditions, including any limitations or exclusions. We will not engage in misleading or deceptive advertising.
5. Customer Service and Dispute Resolution
If you believe that any of our practices or products do not meet consumer protection standards, we encourage you to reach out to us. We aim to resolve any complaints or concerns in a fair and timely manner. If you are unsatisfied with the resolution, we will work with you to ensure that any disputes are handled in compliance with applicable laws.
6. Contact Us
If you have any questions or concerns about your rights as a consumer or about our compliance with consumer protection laws, please contact us through our Contact Page.