Shipping Policy


Shipping Policy

Effective Date: February 25, 2024

At NationalHardware.com, we are committed to providing our customers with a seamless shopping experience. Below is our shipping policy that outlines how we handle the shipment of orders placed on our website.


1. Shipping Methods and Rates

We offer various shipping options depending on the size and weight of your order. Shipping rates are calculated at checkout based on the delivery destination and the shipping method selected. We strive to keep shipping costs reasonable and provide our customers with affordable delivery options.

Shipping costs may vary depending on the items in your cart, and any applicable promotions, taxes, and fees. Please ensure all your details are entered correctly at checkout to avoid delays.


2. Order Processing and Handling

Orders are typically processed within 1-10 business days from the time the order is placed, excluding weekends and holidays. Once your order is processed, it will be shipped via your chosen method.

Orders placed on weekends or holidays will be processed on the next business day.


3. Shipping Restrictions

At this time, we only offer shipping within the United States. We do not currently ship internationally.

We also have certain shipping restrictions for specific products such as hazardous materials or oversized items. These items may incur additional shipping charges or may be excluded from some shipping options.


4. Delivery Times

Delivery times vary based on your location and the shipping method selected at checkout. Standard shipping typically takes 3-7 business days, while expedited shipping options may be available for faster delivery.

Please note that delivery times are estimates and may be affected by factors such as weather conditions, holidays, and carrier delays. We are not responsible for delays caused by external factors such as postal service disruptions.


5. Shipping Address

Please ensure that you enter the correct shipping address at checkout. We are not responsible for lost or delayed orders due to incorrect or incomplete address information.

If there is an issue with your address, please contact us immediately to resolve it before the order ships.


6. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive an email confirmation with a tracking number (if available). You can track the status of your shipment through the carrier’s website.


7. Shipping Damage

If your order arrives damaged or there is an issue with your shipment, please contact us immediately at [insert contact method] within 7 days of receipt. We will assist you in resolving the issue by either offering a replacement or refund, depending on the situation.


8. Special Orders

Please note that special or custom-ordered products may have longer shipping times due to manufacturing or sourcing requirements. We will notify you of any delays or expected shipping timelines when you place your order.


9. Price Changes

Prices for shipping are subject to change without notice. Any changes will be reflected at checkout.


10. Contact Us

If you have any questions or concerns about our shipping policy or need assistance with your order, please contact us via our Contact Form. We’re here to help!


By purchasing from NationalHardware.com, you agree to the terms outlined in this Shipping Policy.